Terms & Conditions

1. Introduction

This document is an electronic record in terms of the Information Technology Act, 2000 and applicable rules. It does not require physical or digital signatures.

This document is published in accordance with applicable laws governing usage of the Platform.

The Platform is owned and operated by Kiratt, an e-commerce business offering products and services across India.

By accessing or using the Platform, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Platform.

2. Definitions

• User / You: Any person accessing or using the Platform
• Company / We / Our: Kiratt
• Products: Physical or digital goods listed on the Platform
• Services: Services offered on the Platform
• Platform: Website/mobile application operated by Kiratt

3. User Eligibility

Use of the Platform is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872.

• Users under 18 years may use under parental supervision
• Accounts may be terminated for incorrect age information

4. Account Registration & Responsibility

To access certain features, users may need to register.

• Provide accurate and complete information
• Maintain confidentiality of login credentials
• Responsible for all activities under your account

Kiratt is not liable for unauthorized account usage.

5. Products & Services

Kiratt offers:

• Physical products
• Digital products
• Online and offline services

All purchases are subject to availability.

Kiratt does not guarantee:

• Accuracy of product descriptions
• Exact color, size, or specifications
• Continuous availability

Services may involve third-party providers; Kiratt acts as a facilitator.

6. Pricing & Payments

• All prices are in INR
• Prices may change without notice
• Payments via approved methods only

Kiratt is not responsible for payment failures, bank issues, or unauthorized transactions.

7. Order Acceptance & Cancellation

• Orders are offers to purchase
• Kiratt may accept or reject orders

Orders may be canceled due to:

• Pricing errors
• Stock issues
• Fraud suspicion

Refunds (if applicable) will be processed accordingly.

8. Shipping & Delivery

• Delivery timelines are estimates only
• Delays may occur due to external factors
• Kiratt is not liable for third-party delays

9. Returns, Refunds & Replacement

Returns allowed if:

• Product unused
• Original packaging
• Within return period

Refunds:

• After verification
• Time depends on payment method

Some items may not be eligible (digital/customized).

10. Services Disclaimer

• Service providers are independent
• No guarantee of service quality
• Disputes handled with provider

11. User Conduct

• No illegal or abusive content
• No intellectual property violations
• No hacking or misuse
• No fraudulent transactions

12. Intellectual Property

• Logos
• Text
• Images
• Design

All content is owned by Kiratt and protected by law.

13. Privacy Policy

We collect and process data as per our Privacy Policy. By using the Platform, you consent to it.

14. Third-Party Links & Services

Kiratt does not control or take responsibility for third-party services or content.

15. Limitation of Liability

• No liability for indirect damages
• No liability for data or revenue loss
• No liability for service interruptions
• No liability for third-party actions

16. Indemnity

You agree to indemnify Kiratt against claims arising from misuse or violation of Terms.

17. Termination

Kiratt may suspend or terminate accounts without prior notice if Terms are violated.

18. Changes to Terms

Kiratt may update Terms at any time. Continued use means acceptance.

19. Governing Law & Jurisdiction

These Terms are governed by laws of India. Disputes fall under Indian courts.

20. Contact Information

Email: support@kiratt.com